Best thing to do is send us an email with your enquiry and we will send out all the relevant information to you.

Our rates start at $13.00 for a six pack of wine. But it all depends on where the wine is coming from and going to. Hop in our Contact Us page and send through an enquiry to get more information about our rates.

We are a parcel carrier so taking bulk deliveries (exceeding 15 dozen) needs prior approval before booking into the portal.

We will only ever leave a delivery somewhere safe if we have authority to do so and there is somewhere safe to leave it (out of sight and weather conditions).

If prior authority is not given, our drivers will attempt to contact the recipient.

Anonymous Wine Logistics assume liability for any damage, destruction or loss directly caused by us during the provision of our freight services up to the amount of $1,000.

If you would like to insure your wine to any value over $1000 you must opt in to the ‘high value dispatch’ insurance via the booking portal.

High-value consignments which require insurance will incur an additional cost based on the declared value.

All orders are tracked through our TransVirtual portal and can be accessed through the senders customer account.

Recipients will receive a tracking notification via email when we collect the order from the sender and a SMS on the morning of the delivery which provides them an accurate ETA and the option to request updates/provide delivery instructions.